Privacy Policy

Information We Collect

• Name
• Phone number
• Email address
• Service address
• Property and service information
• Appointment and scheduling information
• Communications you have with us
• Information submitted through website forms
• Payment and billing information
• Other information necessary to provide or support our services

We may also automatically collect certain information when you use our website, including device information, browser type, IP address, website usage information, and similar technical data.

How We Use Your Information

• Respond to questions and service requests
• Schedule, confirm, and manage pest control services
• Provide appointment reminders and technician updates
• Communicate regarding your account or services
• Provide customer support
• Process transactions and payments
• Improve our website, services, and customer experience
• Send marketing or promotional communications when permitted and when appropriate consent has been obtained
• Maintain business records
• Comply with applicable laws and regulations

Text Messaging and Mobile Information

If you provide your mobile phone number and consent to receive text messages from Agave Pest Control, we may use your number to send communications related to appointments, technician arrival notifications, service updates, account information, customer support, and other communications you have agreed to receive.

Mobile information, text messaging originator opt-in data, and consent will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

We may share information with service providers that assist us in delivering our communications or operating our business, but such providers may only use the information as necessary to provide services on our behalf and not for their own marketing purposes.

Consent to receive text messages is not a condition of purchasing goods or services from Agave Pest Control.

You may opt out of text messages at any time by replying STOP to a message from us. For assistance regarding text messages, reply HELP or contact us using the information below.

How We Share Information

We may share personal information with service providers that perform services on our behalf, including providers involved in scheduling, customer management, communications, payment processing, website operation, analytics, and other business operations.

We may also disclose information when required by law, to comply with legal processes, to protect our rights or property, or to protect the safety of our customers or others.

We do not sell your personal information.

As stated above, mobile information and SMS opt-in consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable legal requirements.

Your Choices

You may contact us to request that we update or correct certain personal information.

You may unsubscribe from marketing emails using the unsubscribe instructions included in those communications.

For text messages, reply STOP to opt out of future messages from the applicable messaging program.

Third-Party Services

Our website and business operations may use third-party service providers. Those providers may process information on our behalf in accordance with their respective agreements and privacy practices.

Our website may also contain links to third-party websites. Agave Pest Control is not responsible for the privacy practices of websites or services that we do not control.

Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact: